For Account

Customers can sign up from the home page or during the Logo Engine process. If you're a designer, you can create an account by visiting the For Designers link.
Yes. As stated in our Terms of Service, you must enter valid information for database record purposes.
You can access your dashboard and change your username or password.
Accounts will be suspended or disabled if spam or illegal or unauthorized attempts are detected and if there is a material violation of our Terms of Service or policies. If your account has been disabled or suspended and you do not believe you have committed any violations or illegal activities. Send a request email to info@logomaisters.com

Buying On logo Maisters

The design engine is a never-before-seen algorithm that matches custom-designed elements to your business details and displays a logo that differs from your brand.
Our logo engine has intelligent algorithms that intelligently match logos in our large database of custom elements and are based on the business data you provide. You will see the best logo for your brand.
A custom-designed logo means that the logo was designed from scratch by a designer. Every element of our custom-designed logo is unique and original.
Unused concepts received from designers around the world are put through a verification process by our QA team to ensure these designs are unique and custom designed; we will do our best for you. However, to avoid disputes of any kind, we offer affordable logo customization services through our in-house design team.
We offer a variety of logo customization options, from basic customization to advanced customization. Basic customization offers font and color variations, while advanced customization offers customization of fonts, colors, and logo graphic elements.
Basic customization takes 4-8 hours, and it takes 6 to 12 hours for advanced adjustments.
Yes. We offer custom logo services from scratch, but we prefer to go through the logo engine process so that our clients can have different design ideas. From there, you may be able to complete any logo or provide a reference for a design you like and order a custom design.
The company logo you purchase from us is your identity, so this design will not be resold to others.
When you purchase a logo, intellectual property rights are transferred from the designer. However, if you want to legally register a copyright or trademark, you can use local government copyright registration services. Please see our Terms of Service page for more information.
After confirming payment, the final logo file and other add-ons will be sent to the email address provided.
We will deliver the final logo file once payment has been received and verified. Our motivation is to deliver within 24-48 hours.
You can pay by Visa card, Mastercard, Paypal, American Express, and Discover.
logo Maisters offers you to get paid for your unpaid and unused Logos. Here unpaid and unused Logos means the remaining designs from the initial concepts that you first designed for clients but they selected and paid you for only one design out of them. You just need to submit your unused designs to us for review and after approving, we’ll tag them properly so whenever our customers will search for a custom designed Logo for their specific industry and keyword, our design engine will show them your submitted Logos. Here If they purchased your Logos (which is very likely due to the high relevancy), you will get your commission after deduction of our fees. That’s how you get paid for the unpaid. See our story video to know more about it.
EPS, PDF, PNG, JPEG. These file formats vary from package to package.
We have a logo package for you. We have four packages of his logo available in Bronze, Silver, Gold, and Platinum. Bronze packs are free in low-res PDF, PNG, and JPEG files. In contrast, the Silver, Gold, and Platinum packages are $79, $149, and $199, respectively, for high-res, editable PDF, vector EPS, PNG, and JPEG files.
Well, we do have branding packs and kits other than logos. Packages include Basic, Startup, and Pro. Our basic package includes business cards, letterhead, and envelopes. Please see our pricing page for more information.
Yes. Provide appropriate branding solutions at checkout. We offer business stationery, social media design, web design, promotional marketing materials, and animated business explainer videos.
This is very rare, and the system normally does not cause this kind of error. However, if you encounter any errors accessing the file, please email us at support@logomaisters.com. Alternatively, you can use the live chat option to report or speak to a support agent.
Crashes are mostly caused by slow and unresponsive connections from the user side. If you experience a crash, reconnect or connect to a trusted connection. If it still crashes, try refreshing the window. If the crash persists, please email reporterror@logomaisters.com.

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